Village is built on real neighbors meeting in real life. A few habits keep every exchange comfortable for both sides.
Meet somewhere public when you can
For first exchanges, a porch, a coffee shop, a library, or a community center works great. Listings show the poster’s meetup preference — respect it, and say what you prefer too.
Keep the conversation on Village
Coordinate through the exchange thread. It keeps a record if anything goes sideways, and Village can step in on disputes.
Tell someone your plan
Let someone in your household know who you’re meeting, where, and when — especially for services at your home.
Check the trust signals
Profiles show location verification, ID verification, reviews, and vouches from other neighbors. A brand-new profile with no history deserves a bit more caution.
Daylight is your friend
Prefer daytime exchanges. If plans change to late-night, it’s fine to reschedule — a good neighbor understands.
Trust your gut
If something feels off, cancel — you never owe anyone a meeting. Report the person privately from the exchange messages so Village can review it.
Disputes: talk first, then Village decides
If an exchange goes wrong (damaged, not returned, job not done), message each other first. If that doesn’t work, open a dispute: both sides can explain, and after 7 days Village reviews and decides. Claiming work you didn’t do, or opening a dispute in bad faith, can get you removed from Village.
Your exact address is never shown on listings — neighbors see approximate distance only, until you choose to share more. Something urgent or unsafe? Contact local authorities first, then report it to Village.
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